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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Spencer Stone

Spencer Stone

November 15, 2024

5  out of  5
rating by Spencer Stone
"Austin was great and saved me $300 when home insurance left state and needed to find new company"
We responded:
"Thank you, Spencer, for sharing your positive experience with Austin. We're thrilled to hear he was able to assist you in finding new home insurance and save you $300. Your satisfaction is our priority."
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Brent Walker

November 7, 2024

5  out of  5
rating by Brent Walker
"great service"
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Britni Means

November 4, 2024

5  out of  5
rating by Britni Means
"Austin was consistent and very helpful! Thank you!"
We responded:
"Thank you! We're thrilled to hear that Austin provided you with consistent and helpful service. Your positive feedback is greatly appreciated."
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FaZe Fury

November 1, 2024

5  out of  5
rating by FaZe Fury
"Mr. Cramer reach out to me about my policy. I was very please with the information he provided. I am planning on increasing what i had. He made it worth doing this. I will tell my friends how awesome State Farm is and get them to come onboard. Thank you for the information."
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Bryan Wilfong

October 31, 2024

5  out of  5
rating by Bryan Wilfong
"Mark Cramer at State Farm was a big help with finding me options to find the best rates for my family and I."
We responded:
"Thank you, Bryan, for your kind words. We're thrilled to hear that our team was able to assist you in finding the best rates for your family. Your satisfaction is our top priority."
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Kyle Hearn

October 30, 2024

5  out of  5
rating by Kyle Hearn
"Austin was very professional and knowledgeable!!! Definitely recommend!!! Thanks Austin!"
We responded:
"Thank you, Kyle, for your kind words! We're thrilled to hear that Austin provided you with professional and knowledgeable service. Your recommendation means a lot to us."
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Corey Anna

October 30, 2024

5  out of  5
rating by Corey Anna
"Austin helped me get some extra coverage. He was super friendly and helpful. Love working with this business."
We responded:
"Thank you for your kind words! We're thrilled to hear that Austin provided you with excellent service and extra coverage. We appreciate your trust in our agency and look forward to continuing to serve your insurance needs."
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Jadyn Howard

October 29, 2024

5  out of  5
rating by Jadyn Howard
"Great experience. Very professional and kind service."
We responded:
"Thank you, Jadyn, for your kind words and positive review. We're delighted to hear that you had a great experience with our team. Providing professional and kind service is our top priority."
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Annette Matlock

October 28, 2024

5  out of  5
rating by Annette Matlock
"Mark Cramer State Farm is the Best! Great customer service and knowledgeable sales team!!"
We responded:
"Annette, thank you so much for the awesome review! We appreciate you! "
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Shelia Collins

October 28, 2024

5  out of  5
rating by Shelia Collins
"Frank was great to work with and I appreciate his help."
We responded:
"Thank you, Shelia, for your kind words! We're thrilled to hear that Frank provided you with excellent service. Your satisfaction is our top priority, and we appreciate your feedback."
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Julie Howard

October 25, 2024

5  out of  5
rating by Julie Howard
"I have been with Mark Cramer State Farm for many years. They have a great product but are not high pressure sales. They work with you so they determine the right policies to meet your need. They are very responsive when needed. I couldn’t ask for a better insurance team with which to partner."
We responded:
"Julie, thank you so much for your loyal business and the incredible review! We're thrilled to hear about your experience with our agency and we can't wait to serve you for years to come! "
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Ms. Porsche

October 24, 2024

5  out of  5
rating by Ms. Porsche
"Mark was very nice and accommodating."
We responded:
"Thank you for your kind words and 5-star rating. We're delighted to hear that our team was able to provide you with a pleasant and accommodating experience. Your satisfaction is our priority, and we appreciate your feedback."
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Tanya Thomas

October 15, 2024

5  out of  5
rating by Tanya Thomas
"Great customer service!"
We responded:
"Thank you for your kind words!"
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cyndi lemons

October 3, 2024

5  out of  5
rating by cyndi lemons
"Everyone is always very friendly and quick to take care of whatever I may need."
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David L. Brandon

October 3, 2024

5  out of  5
rating by David L. Brandon
"Thank you Robbin! Appreciate your help. Awesome job!! Best regards!"
We responded:
"Thank you, David, for your kind words! We're thrilled to hear that Robbin was able to assist you effectively. Your satisfaction is our top priority. Best regards!"
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Michael

October 1, 2024

5  out of  5
rating by Michael
"I spoke with Mark Cramer about several of my insurance policies. Mr. Cramer is very kind, helpful & knowledgeable. I feel extremely blessed & confident to have him & his team tending to my insurance needs!"
We responded:
"Thank you, Michael, for your kind words. We're thrilled to hear that our team has provided you with the service and confidence you deserve. We appreciate your trust in us for your insurance needs!"
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Rachel Thurman

October 1, 2024

5  out of  5
rating by Rachel Thurman
"I would like to thank Ms. Annette she was the biggest help would not have know what to do without her"
We responded:
"Thank you for your kind words! We're thrilled to hear that Annette was able to assist you so effectively. Your satisfaction is our priority, and we appreciate your feedback."
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Joanna Welch

September 27, 2024

5  out of  5
rating by Joanna Welch
"Annette Matlock was awesome, she was extremely helpful"
We responded:
"Thank you, Joanna, for your kind words! We're thrilled to hear that Annette provided you with excellent service. Your feedback is greatly appreciated, and we look forward to continuing to meet your insurance needs."
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Travis Hamilton

September 26, 2024

5  out of  5
rating by Travis Hamilton
"Its nice to do business with good, honest, trustworthy people, I highley reccomend this agency."
We responded:
"Thank you, Travis, for your kind words and high recommendation. We're delighted to hear that you had a positive experience with our team. Your trust means a lot to us, and we look forward to continuing to serve your insurance needs."
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Kim Shipp

September 23, 2024

5  out of  5
rating by Kim Shipp
"The service we received from Mark Cramer and his staff was impeccable. Mark took time to talk with us and listen to all our questions. Debbie worked above and beyond to get our problem resolved. We have been State farm customers for many many years but it seems as if this was the best service we ever received. Thank you Mark and Debbie and other staff that worked on our problem. It is greatly appreciated."
We responded:
"Thank you, Kim, for your kind words. We're thrilled to hear that our team provided you with exceptional service. Your satisfaction is our top priority, and we appreciate your long-term loyalty to State Farm."
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Debbie Anderson

September 19, 2024

5  out of  5
rating by Debbie Anderson
"I want to applaud the Mark Cramer State Farm Insurance Agency in Hot Springs, Ar. More specifically, Agent Katy Snow, who has displayed a very professional attitude. Katy was thorough, helpful and pleasant. I give Katy a “Perfect 10”. Let her help you with your insurance needs."
We responded:
"Thank you, Debbie, for your kind words and high praise for Katy. We're thrilled to hear about your positive experience. Your feedback motivates us to continue providing excellent service. We appreciate your support and recommendation!"
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Tammy Priest

September 19, 2024

5  out of  5
rating by Tammy Priest
"I found this to be a pleasant experience very helpful and answered everything I needed answered"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a pleasant experience and found our team helpful. Your satisfaction is our priority, and we appreciate your trust in us."
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Mac little

September 12, 2024

5  out of  5
rating by Mac little
"Worked with Annette today and I couldn’t believe how responsive and knowledgeable she was!! She’s definitely a stand out employee, was super happy to cross paths with her!"
We responded:
"Thank you, Mac, for your kind words about Annette! We're thrilled to hear about your positive experience and appreciate your recognition of her responsiveness and knowledge. Your satisfaction is our priority, and we're glad Annette could assist you so effectively."
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Autumn Scheffer

September 12, 2024

5  out of  5
rating by Autumn Scheffer
"Anette Matlock is an amazing lady and very helpful"
We responded:
"Thank you, Autumn, for your kind words about Anette. We're thrilled to hear she was able to assist you effectively. Your positive feedback is greatly appreciated!"
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Sara McClard

September 3, 2024

5  out of  5
rating by Sara McClard
"Mark Cramer and his team were so helpful getting us switched over to him from our previous agent. It’s been a refreshing experience to deal with people who actually care about their customers and offering the best possible experience!"
We responded:
"Thank you, Sara! We're thrilled to hear that your transition to our agency was smooth and refreshing. Our team is dedicated to providing the best possible experience for our customers, and your kind words mean a lot to us."