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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joe Beeson

June 27, 2025

5  out of  5
rating by Joe Beeson
"Does a great job explaining the policies and getting you the coverage you want"
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Taylor Garner

June 25, 2025

5  out of  5
rating by Taylor Garner
"Montana helped us through finding better rates that fit our needs, and assisted with cancelling our previous home and auto insurance. Thanks Montana!"
We responded:
"Taylor, thank you for the great review! I am so happy Montana was able to help get you a rate that best fit your budget for your home and auto insurance! "
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Deborah Warford

June 20, 2025

5  out of  5
rating by Deborah Warford
"Great customer service. Montana is so helpful, knowledgeable, and professional."
We responded:
"Deborah, thank you for the wonderful review! I am thrilled Montana was so helpful! "
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Lee Ann Hoffman

June 20, 2025

5  out of  5
rating by Lee Ann Hoffman
"I swapped to State Farm it was quick, easy and I saved money on my car and house insurance!!!"
We responded:
"Lee Ann, thank you for the kind review! I am so happy we were able to help with your home and auto insurance! "
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B Lowe

June 17, 2025

5  out of  5
rating by B Lowe
"Mark and his team can take care of all your insurance needs!"
We responded:
"Thank you so much for the awesome review! We appreciate you! "
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Ron. Jr Bauldry

June 17, 2025

5  out of  5
rating by Ron. Jr Bauldry
"Been very helpful"
We responded:
"Thank you for the 5 star review, Ron!"
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Cynthia Plaxco

June 16, 2025

5  out of  5
rating by Cynthia Plaxco
"Austin was very helpful and knowledgeable in helping me to get exactly the coverage I needed."
We responded:
"Thank you for your feedback! We're glad to hear Austin was able to help you find the right coverage with clarity and confidence. His knowledge and dedication to our clients make a big difference. We appreciate your trust and look forward to assisting you again!"
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Lyndsey Ray

June 13, 2025

5  out of  5
rating by Lyndsey Ray
"Austin is great! He helped me tremendously and gave me great rates. I will definitely recommend to my friends."
We responded:
"Thank you for the wonderful review! We're so glad to hear that Austin provided excellent service and helped you find great rates. Your recommendation means a lot to us—we truly appreciate your support and look forward to assisting your friends as well!"
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Kerry Locke

June 10, 2025

5  out of  5
rating by Kerry Locke
"Great customer service and advise on picking best coverage options 👍"
We responded:
"Kerry, thank you for the great review! I am happy we were able to get you the coverage you need! "
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Angela Lewis

June 9, 2025

5  out of  5
rating by Angela Lewis
"Always great service!Montana Westgate was so helpful when going over my policies . I am very greatful for her knowledge and service to me"
We responded:
"Angela, thank you for the kind review! I am so happy Montana was so helpful with your policies! "
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Ken Thomas

June 6, 2025

5  out of  5
rating by Ken Thomas
"Fine work with me and help me a lot"
We responded:
"Ken, thank you for the great review! "
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Jennifer Balding

June 6, 2025

5  out of  5
rating by Jennifer Balding
"I've been a happy client of Marks agency for 17 years. Absolutely love them. Seen many come and go, and had the pleasure of speaking with Mark's daughter, Montana, today for my annual review. She was knowledgeable about my policies and any changes I could make. Explained everything clearly, and had quick answers to any questions that I had. Definitely his protege. Here's to many more years together."
We responded:
"Jennifer, Thank you so much for your continued loyalty and for sharing such a thoughtful review! I am so happy Montana was so helpful with your policies! We are always here when you need us."
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Kim Byrd

June 3, 2025

5  out of  5
rating by Kim Byrd
"Fast, Friendly, and Hassle-Free Service! I recently bought two new cars and needed to update my insurance—and Mark Cramer - State Farm Insurance Agent made the whole process incredibly easy. I handled everything through text, and their team was responsive, efficient, and super helpful from start to finish. What could have been a stressful task turned out to be completely smooth. They got everything set up quickly, answered all my questions, and made sure I had the right coverage for both vehicles. I really appreciated how convenient it was to handle it all without having to make phone calls or sit on hold. This kind of service is rare these days. Highly recommend them to anyone who values speed, professionalism, and real customer care."
We responded:
"Kim, Thank you so much for your fantastic review! We’re thrilled to hear that your experience with our team was fast, friendly, and hassle-free — exactly what we strive for! Making the insurance process smooth, especially during something as exciting (and sometimes stressful) as buying new cars, is a top priority for us. We're glad we could assist you efficiently through text and provide the coverage you needed without the usual hassle."
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Jessica Bailey

May 30, 2025

5  out of  5
rating by Jessica Bailey
"We have been very happy with our service! Becky Alexander has made what we thought would be a stressful switch an absolute breeze! She’s the best!"
We responded:
"Jessica, thank you for the great review! I am happy to hear that Becky was so helpful! "
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PimpDaddyC

May 13, 2025

5  out of  5
rating by PimpDaddyC
"Montana is. Very knowledgeable and doesn’t hesitate to answer questions and provide any information you want or need!!"
We responded:
"Thank you for the kind words! We're so glad to hear that Montana was helpful and informative. We appreciate your trust and are always here to assist with anything you need! 😊"
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Geno Hodges

May 9, 2025

5  out of  5
rating by Geno Hodges
"Austin did a GREAT job much thanks."
We responded:
"Thank you Geno for your support and for the kind words about Austin! "
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Regina Burnett

April 22, 2025

5  out of  5
rating by Regina Burnett
"Austin was amazing to work with. Very fast and efficient."
We responded:
"Thanks for the great review, Regina! We're glad Austin made the process quick and easy for you!"
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Owen Barthel

April 15, 2025

5  out of  5
rating by Owen Barthel
"Can’t thank this worker enough!! She is definitely great at her job and can’t be more happy"
We responded:
"Thank you so much for the 5-star rating! We truly appreciate your support!"
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Nathan Rogers

April 15, 2025

5  out of  5
rating by Nathan Rogers
"Anyone who needs to handle a claim Mrs. Debbie is the person to go to. She was very helpful/resourceful. Made the time there worth going to the office instead of talking to someone over the phone. Very caring towards her customers."
We responded:
"Nathan, thank you so much for your kind words! We're thrilled to hear that Mrs. Debbie was able to make your claims experience smooth and supportive. Her dedication to our customers truly makes a difference, and we’re lucky to have her on our team. We appreciate your trust and are always here to help whenever you need us!"
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Jackie George

April 11, 2025

5  out of  5
rating by Jackie George
"Montana and Austin are awesome, got the info I needed quickly, returned my calls and emails quickly. Did everything they said they would do. both worked very hard to take care of my needs. They treated my small policy as if it were a million dollar acct."
We responded:
"Thank you so much for your thoughtful review! We're thrilled to hear that Montana and Austin provided you with such excellent service. We believe every policy matters—no matter the size—and it's great to know you felt valued and well taken care of. We'll be sure to pass along your kind words to them. We truly appreciate your trust and support!"
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Megan Hall

March 28, 2025

5  out of  5
rating by Megan Hall
"Montana at Mark Cramer’s is excellent! She helped us with our homeowners policy! Great customer service, transparent, and very efficient."
We responded:
"Thank you Megan, for your kind words! We're so glad Montana provided excellent service and made the process smooth and transparent for you. We appreciate your trust in Mark Cramer’s office!"
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Brenda Woods

March 21, 2025

5  out of  5
rating by Brenda Woods
"I just wanted to thank you again for the awesome care, consideration & of course the coverage I have w/ your company. Some people just go out of their way to be helpful & you are one of them! I cannot thank you enough for helping me to get my insurance so quickly. I am grateful."
We responded:
"Thank you for taking the time to leave us such a kind review. We appreciate you!"
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Mikaela Shelton

March 21, 2025

5  out of  5
rating by Mikaela Shelton
"Katie snow was the best agent hands down she handled my crazy family so well and helped us get not one but 2 different policy's as well as my mom's existing policy and she handled giving us 2 different quotes for each of us and was just the most helpful agent I've ever had the pleasure working with ❤️"
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tamara carlile

March 19, 2025

5  out of  5
rating by tamara carlile
"Annette helped me to insure my new vehicle. Great experience!"
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Corey King

March 14, 2025

5  out of  5
rating by Corey King
"I swapped from Progressive to State Farm and the quote I was given was shocking. They cut my bill in half compared to what I was paying with Progressive. I highly recommend them. Austin made everything so simple and quick. All in 10 minutes over the phone."
We responded:
"Thank you for making the switch to State Farm! We're thrilled to hear that Austin was able to provide you with a great quote and make the process quick and easy. Saving money while getting quality coverage is always a win! We truly appreciate your review and are here for you anytime you need assistance."