State Farm® Insurance Agent Mark Cramer
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cailyn Hutcheson
August 12, 2025
"Thank you Austin for your help and kindness! My experience was quick and easy getting switched back over to State Farm thanks to Austin! I appreciate you!"
"Cailyn, thank you for the kind review! I am so happy Austin was able to get you switched back to State Farm so smoothly! Welcome Back! "
Ronnie Matlock
August 7, 2025
"I purchased new vehicle, talked with Annette and she hooked me up with great deal. I have been with this Malvern State Farm for quite a while as I have house, boat, and vehicle insurance with them. Thanks Mark Cramer State Farm!!"
"Thank you, Ronnie, for your continued trust in us! We're thrilled Annette could assist you with a great deal on your new vehicle, your home and boat. We appreciate your loyalty to our agency for all your insurance needs. Enjoy your new ride!"
Brandi Nolen
August 1, 2025
"Wonderful and very friendly office staff!!"
"Brandi, thank you for the wonderful review! "
Charlotte Derrick
July 30, 2025
"Montana is the best! She was thorough and explained everything. Very professional, courteous and made the process easy."
"Charlotte, thank you for such a great review! I am so happy Montana was so helpful! "
Michael Bohannon
July 29, 2025
"Great People"
"Thank you, Michael! We appreciate you for trusting us to take care of what matters most to you. We're happy to have the opportunity to provide 5 star quality care to you."
Jeremy Pierini
July 25, 2025
"Austin was incredibly helpful in assisting us with our auto insurance. He took the time to clearly explain the coverage details of each policy, ensuring we were fully informed and confident in our decisions."
"Jeremy, thank you for the great review! I am so happy to hear that Austin was so helpful with your auto insurance, taking the time to fully explain your coverage! "
Debbie Marsh
July 25, 2025
"She was very thorough, knowledgeable and easy to communicate with."
"Debbie, thank you for the awesome review! "
Jackie George
July 24, 2025
"Montana and Austin are awesome, got the info I needed quickly, returned my calls and emails quickly. Did everything they said they would do. both worked very hard to take care of my needs. They treated my small policy as if it were a million dollar acct."
"Thank you so much for your thoughtful review! We're thrilled to hear that Montana and Austin provided you with such excellent service. We believe every policy matters—no matter the size—and it's great to know you felt valued and well taken care of. We'll be sure to pass along your kind words to them. We truly appreciate your trust and support!"
Eric Jones
July 22, 2025
"Debbie was very helpful in solving my issue and stayed in contact through the entire process."
Joe Beeson
June 27, 2025
"Does a great job explaining the policies and getting you the coverage you want"
"Joe, thank you for the great review! I am happy we were able to help with your policies! "
Taylor Garner
June 25, 2025
"Montana helped us through finding better rates that fit our needs, and assisted with cancelling our previous home and auto insurance. Thanks Montana!"
"Taylor, thank you for the great review! I am so happy Montana was able to help get you a rate that best fit your budget for your home and auto insurance! "
Deborah Warford
June 20, 2025
"Great customer service. Montana is so helpful, knowledgeable, and professional."
"Deborah, thank you for the wonderful review! I am thrilled Montana was so helpful! "
Lee Ann Hoffman
June 20, 2025
"I swapped to State Farm it was quick, easy and I saved money on my car and house insurance!!!"
"Lee Ann, thank you for the kind review! I am so happy we were able to help with your home and auto insurance! "
B Lowe
June 17, 2025
"Mark and his team can take care of all your insurance needs!"
"Thank you so much for the awesome review! We appreciate you! "
Ron. Jr Bauldry
June 17, 2025
"Been very helpful"
"Thank you for the 5 star review, Ron!"
Cynthia Plaxco
June 16, 2025
"Austin was very helpful and knowledgeable in helping me to get exactly the coverage I needed."
"Thank you for your feedback! We're glad to hear Austin was able to help you find the right coverage with clarity and confidence. His knowledge and dedication to our clients make a big difference. We appreciate your trust and look forward to assisting you again!"
Lyndsey Ray
June 13, 2025
"Austin is great! He helped me tremendously and gave me great rates. I will definitely recommend to my friends."
"Thank you for the wonderful review! We're so glad to hear that Austin provided excellent service and helped you find great rates. Your recommendation means a lot to us—we truly appreciate your support and look forward to assisting your friends as well!"
Kerry Locke
June 10, 2025
"Great customer service and advise on picking best coverage options 👍"
"Kerry, thank you for the great review! I am happy we were able to get you the coverage you need! "
Angela Lewis
June 9, 2025
"Always great service!Montana Westgate was so helpful when going over my policies . I am very greatful for her knowledge and service to me"
"Angela, thank you for the kind review! I am so happy Montana was so helpful with your policies! "
Ken Thomas
June 6, 2025
"Fine work with me and help me a lot"
"Ken, thank you for the great review! "
Jennifer Balding
June 6, 2025
"I've been a happy client of Marks agency for 17 years. Absolutely love them. Seen many come and go, and had the pleasure of speaking with Mark's daughter, Montana, today for my annual review. She was knowledgeable about my policies and any changes I could make. Explained everything clearly, and had quick answers to any questions that I had. Definitely his protege. Here's to many more years together."
"Jennifer, Thank you so much for your continued loyalty and for sharing such a thoughtful review! I am so happy Montana was so helpful with your policies! We are always here when you need us."
Kim Byrd
June 3, 2025
"Fast, Friendly, and Hassle-Free Service! I recently bought two new cars and needed to update my insurance—and Mark Cramer - State Farm Insurance Agent made the whole process incredibly easy. I handled everything through text, and their team was responsive, efficient, and super helpful from start to finish. What could have been a stressful task turned out to be completely smooth. They got everything set up quickly, answered all my questions, and made sure I had the right coverage for both vehicles. I really appreciated how convenient it was to handle it all without having to make phone calls or sit on hold. This kind of service is rare these days. Highly recommend them to anyone who values speed, professionalism, and real customer care."
"Kim, Thank you so much for your fantastic review! We’re thrilled to hear that your experience with our team was fast, friendly, and hassle-free — exactly what we strive for! Making the insurance process smooth, especially during something as exciting (and sometimes stressful) as buying new cars, is a top priority for us. We're glad we could assist you efficiently through text and provide the coverage you needed without the usual hassle."
Jessica Bailey
May 30, 2025
"We have been very happy with our service! Becky Alexander has made what we thought would be a stressful switch an absolute breeze! She’s the best!"
"Jessica, thank you for the great review! I am happy to hear that Becky was so helpful! "
PimpDaddyC
May 13, 2025
"Montana is. Very knowledgeable and doesn’t hesitate to answer questions and provide any information you want or need!!"
"Thank you for the kind words! We're so glad to hear that Montana was helpful and informative. We appreciate your trust and are always here to assist with anything you need! 😊"
Geno Hodges
May 9, 2025
"Austin did a GREAT job much thanks."
"Thank you Geno for your support and for the kind words about Austin! "