State Farm® Insurance Agent Mark Cramer
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michael
October 1, 2024
"I spoke with Mark Cramer about several of my insurance policies. Mr. Cramer is very kind, helpful & knowledgeable. I feel extremely blessed & confident to have him & his team tending to my insurance needs!"
Rachel Thurman
October 1, 2024
"I would like to thank Ms. Annette she was the biggest help would not have know what to do without her"
Joanna Welch
September 27, 2024
"Annette Matlock was awesome, she was extremely helpful"
"Thank you, Joanna, for your kind words! We're thrilled to hear that Annette provided you with excellent service. Your feedback is greatly appreciated, and we look forward to continuing to meet your insurance needs."
Travis Hamilton
September 26, 2024
"Its nice to do business with good, honest, trustworthy people, I highley reccomend this agency."
"Thank you, Travis, for your kind words and high recommendation. We're delighted to hear that you had a positive experience with our team. Your trust means a lot to us, and we look forward to continuing to serve your insurance needs."
Kim Shipp
September 23, 2024
"The service we received from Mark Cramer and his staff was impeccable. Mark took time to talk with us and listen to all our questions. Debbie worked above and beyond to get our problem resolved. We have been State farm customers for many many years but it seems as if this was the best service we ever received. Thank you Mark and Debbie and other staff that worked on our problem. It is greatly appreciated."
"Thank you, Kim, for your kind words. We're thrilled to hear that our team provided you with exceptional service. Your satisfaction is our top priority, and we appreciate your long-term loyalty to State Farm."
Debbie Anderson
September 19, 2024
"I want to applaud the Mark Cramer State Farm Insurance Agency in Hot Springs, Ar. More specifically, Agent Katy Snow, who has displayed a very professional attitude. Katy was thorough, helpful and pleasant. I give Katy a “Perfect 10”. Let her help you with your insurance needs."
"Thank you, Debbie, for your kind words and high praise for Katy. We're thrilled to hear about your positive experience. Your feedback motivates us to continue providing excellent service. We appreciate your support and recommendation!"
Tammy Priest
September 19, 2024
"I found this to be a pleasant experience very helpful and answered everything I needed answered"
"Thank you for your kind words! We're delighted to hear that you had a pleasant experience and found our team helpful. Your satisfaction is our priority, and we appreciate your trust in us."
Mac little
September 12, 2024
"Worked with Annette today and I couldn’t believe how responsive and knowledgeable she was!! She’s definitely a stand out employee, was super happy to cross paths with her!"
"Thank you, Mac, for your kind words about Annette! We're thrilled to hear about your positive experience and appreciate your recognition of her responsiveness and knowledge. Your satisfaction is our priority, and we're glad Annette could assist you so effectively."
Autumn Scheffer
September 12, 2024
"Anette Matlock is an amazing lady and very helpful"
"Thank you, Autumn, for your kind words about Anette. We're thrilled to hear she was able to assist you effectively. Your positive feedback is greatly appreciated!"
Sara McClard
September 3, 2024
"Mark Cramer and his team were so helpful getting us switched over to him from our previous agent. It’s been a refreshing experience to deal with people who actually care about their customers and offering the best possible experience!"
"Thank you, Sara! We're thrilled to hear that your transition to our agency was smooth and refreshing. Our team is dedicated to providing the best possible experience for our customers, and your kind words mean a lot to us."
Devin Westgate
September 3, 2024
"Getting life insurance with then was super easy and Austin explained everything well and made sure I got the right coverage for my family. Thanks!"
"Thank you, Devin! We're thrilled to hear that Austin made the process smooth and clear for you. Ensuring you have the right coverage for your family is our top priority. We appreciate your trust in us!"
Jaden DeLoach
August 22, 2024
"my experience with Frank was so nice! he was very patient, kind, and understanding. he helped me a ton!!😸"
"Thank you, Jaden, for your kind words! We're thrilled to hear about your positive experience with Frank. Your satisfaction is our priority, and we're glad he could assist you so effectively."
Tyler Youngblood
August 22, 2024
"Austin saved me a ton even with adding more options than I previously had. Very professional and quick service. Couldn’t be happier."
"Thank you, Tyler! We're thrilled to hear that Austin was able to provide you with excellent service and savings. Your satisfaction is our top priority, and we appreciate your kind words."
Nancy Jackson
August 13, 2024
"Austin did a fantastic job helping me get my FIRST homeowners policy. I look forward, to eventually moving more business to him. He has excellent customer service skills and he was easy to deal with. Thank you so much Austin 💓 for helping me!"
"Thank you, Nancy, for your kind words! We're thrilled to hear that Austin provided excellent service for your first homeowners policy. We look forward to assisting you with more of your insurance needs in the future. Thank you for choosing us!"
Lauren Harrison
August 12, 2024
"All I have to say, is It's a good thing this office has Annette! The transparency, the willingness to provide solutions, and the fact that she fully listens to the customer. It would be a great idea to utilize Annette's skillset in training office personnel!"
"Thank you, Lauren! We're thrilled to hear about your positive experience with Annette. We value her dedication and skills immensely. Your feedback is greatly appreciated and will be shared with the team."
Lisa Sorter
August 9, 2024
"Mark was very knowledgeable, and was able to answer all my questions. He covered all aspects of my family's insurance needs."
"Thank you, Lisa, for your kind words. We're thrilled to hear that our team was able to address all your family's insurance needs. Your satisfaction is our top priority, and we appreciate your trust in our services."
Shawn Spradlin
August 9, 2024
"Very informative, competitive pricing, easy to work with."
"Thank you, Shawn, for your kind words! We're delighted to hear that you found our services informative and competitively priced. It's always our goal to make the process as easy as possible for our clients. We appreciate your feedback!"
Pamela Smith
August 9, 2024
"I recently transferred my policies to Mark from another agent. Once the transfer was processed, Mark reached out to schedule a review appointment. He called me himself to do the review and was very pleasant to talk with. Mark went through each of my policies and suggested a few changes. We will do a follow-up once I make a decision."
"Thank you, Pamela, for your kind words and for choosing our agency. We're delighted to hear that our team provided a thorough and pleasant review of your policies. We look forward to assisting you further with any decisions you make."
Brittany Cole
August 9, 2024
"Austin is great! Really helpful and answered all of my questions!!"
"Thank you, Brittany! We're thrilled to hear that Austin was able to assist you effectively. Your positive feedback is greatly appreciated, and we're here to help with any future questions or needs."
dayana wagner
August 2, 2024
"Austin was very accommodating to my needs. He gave me the best deals according to my price range and had a very positive attitude. I would highly recommend him!"
"Thank you, Dayana, for your kind words! We're thrilled to hear that Austin provided you with excellent service and found the best deals for you. Your recommendation means a lot to us."
Jimmy James Cordova
August 2, 2024
"Spoke with Mr.Frank and he made the whole process simple took maybe 10 mins if that love the quote that was given Glad I chose this state farm"
"Thank you, Jimmy! We're thrilled to hear that Frank made the process simple and efficient for you. We appreciate your trust in us and are glad you’re happy with your quote. Welcome to the State Farm family!"
Clayton Hines
July 25, 2024
"Mr Frank helped me get my insurance lower along with getting me life insurance, I appreciate it"
"Thank you, Clayton! We're thrilled to hear that Frank was able to assist you with lowering your insurance and securing life insurance. Your appreciation means a lot to us."
Lindsey Parker
July 24, 2024
"Excellent response time! Helped us get all of our polices moved from TX—no issues and took that stress away from us!"
"Thank you, Lindsey! We're thrilled to hear that our team could make your transition from Texas seamless and stress-free. Your satisfaction is our priority, and we appreciate your kind words. Welcome to our agency!"
Karen Hernandez
July 24, 2024
"Austin was extremely helpful, courteous and thorough. I had a great experience with my insurance quote. I will be referring him to friends and family."
"Thank you, Karen, for your kind words! We're thrilled to hear that Austin provided you with excellent service. Your referrals mean a lot to us."
Kathy Looper
July 19, 2024
"Annette was Awesome! Very helpful!! Thank you State Farm!"
"Thank you, Kathy, for your kind words! We're thrilled to hear that Annette provided you with excellent service. Your satisfaction is our top priority. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing State Farm!"