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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vicki Fisher

May 6, 2026

5  out of  5
rating by Vicki Fisher
"What an amazing agency to work with. Very friendly and anticipated all my needs. I would highly recommend this State Farm agency!!!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Mark Cramer’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Malvern ."
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David Cox

May 5, 2026

5  out of  5
rating by David Cox
"We have had great service with this agency. Always a personalized experience."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Mark Cramer’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Malvern ."
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Linda Scrimshire

May 5, 2026

5  out of  5
rating by Linda Scrimshire
"Loretta with Mark Cramer State Farm in Malvern AR was so helpful to me. She was able to save me quite a bit of money on my homeowners and car insurance. She found the best fit for my budget and situation. The best part was that she handled all the paperwork for my escrow account with my mortgage company. It was all very easy."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Kathy Shaw

May 4, 2026

5  out of  5
rating by Kathy Shaw
"Kristen was excellent going over everything and answering all my questions!"
We responded:
"Kathy, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Nicci Carroll

May 4, 2026

5  out of  5
rating by Nicci Carroll
"I went to get some insurance this morning, and Debbie Pennington did a great job at helping me with all my needs. If you need any insurance go see Debbie she will get you right."
We responded:
"Thank you for taking the time to leave such a great review, Nicci. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Robbie Crenshaw

April 28, 2026

5  out of  5
rating by Robbie Crenshaw
"Mark spent over 45 minutes reviewing all of my policies and coverages with me, and made for sure that I had everything needed and coverage for the things I never even thought of! I highly recommend Mark and the Team for your insurance and financial needs! They are very good, and there is a true care and relationship between us. Thanks Mark Cramer and the local State Farm Malvern, AR Team for all you guys do!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Malvern to know that you had such a wonderful experience with us here on State Farm Agent Mark Cramer’s Team."
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Rhonda

April 20, 2026

5  out of  5
rating by Rhonda
"Great auto rates and friendly people!"
We responded:
"Rhonda, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Mark Cramer’s Team here in our Malvern office. "
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Russell Dust

April 15, 2026

5  out of  5
rating by Russell Dust
"Very easy to work with. They go above and beyond to make you feel welcomed"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Mark Cramer’s Team! We deeply appreciate your kind words here in Malvern . "
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Rogina Cooper

April 15, 2026

5  out of  5
rating by Rogina Cooper
"Loretta was absolutely Amazing at helping us get what we needed. We are satisfied customers."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Mark Cramer’s Team. "
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Rogina Cooper

April 15, 2026

5  out of  5
rating by Rogina Cooper
"Loretta was absolutely amazing with helping us get our coverage needs met . We are satisfied customers"
We responded:
"Thank you so much for the 5-star rating, Rogina! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Marissa Sherman

April 13, 2026

5  out of  5
rating by Marissa Sherman
"Loretta did an amazing job helping me get my insurance policy started. Easiest and quickest process!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Mark Cramer’s Team. "
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Dana Collins

April 9, 2026

5  out of  5
rating by Dana Collins
"Great place to do business! Mark Cramer has taken care of my family for years."
We responded:
"Thank you for taking the time to leave such a great review, Dana. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Olivia Higgins

April 1, 2026

5  out of  5
rating by Olivia Higgins
"Very helpful and knowledgeable! Process was easy"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Mark Cramer’s Team. "
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Ashley Howerton

March 31, 2026

5  out of  5
rating by Ashley Howerton
"I had a great experience working with Thomas Battaglia at State Farm. He was incredibly helpful, patient, and took the time to explain my coverage options clearly so I could make the best decision for my situation. communication was excellent and he made the entire process easy and stress-free. I really appreciate the professionalism and customer service. I would highly recommend working with them!"
We responded:
"We appreciate your review, Ashley. We are so happy that you had such a wonderful experience with State Farm Agent Mark Cramer’s Team here in Malvern ! "
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Dustyn Battaglia

March 31, 2026

5  out of  5
rating by Dustyn Battaglia
"Their kindness is matched only by their professionalism, and it is clear from the quality of their output that they truly care about the work they do. Thomas really helped explain the details of coverage. Beyond happy with bringing over policies to this office!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Mark Cramer’s Team. "
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Grady Hodges

March 30, 2026

5  out of  5
rating by Grady Hodges
"Loretta did a marvelous job of explaining all I needed to know about the whole life insurance."
We responded:
"Thanks so much for the fantastic rating, Grady! We are so glad you had a positive experience with us here on State Farm Agent Mark Cramer’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Kaiden Brown

March 27, 2026

5  out of  5
rating by Kaiden Brown
"Need insurance and a good helping hand. Todd Fisher is your man. He helped me lover my car insurance by almost 200 dollars as well as gave me a pleasant conversation and mechanic recommendation. Great man even better service thanks again Todd!"
We responded:
"We are grateful for your 5-star review, Kaiden! Thanks for taking a moment to share your positive rating of State Farm Agent Mark Cramer’s Team here in Malvern . "
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Cami Gilbert

March 27, 2026

5  out of  5
rating by Cami Gilbert
"10/10 recommend! I've been with Mark Cramer State Farm since I was 18 years old and I'll never leave. Great prices, steal discounts and rates, and amazing customer service! Mrs. Annette is my lifeline for any questions, concerns or needs! Because of their excellent service, I genuinely enjoy working with State Farm and feel well taken care of. If you're looking for someone reliable and professional, ask for Annette - you won't be disappointed!"
We responded:
"We are grateful for your 5-star review, Cami! Thanks for taking a moment to share your positive rating of State Farm Agent Mark Cramer’s Team here in Malvern . "
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Bennie Webster

March 24, 2026

5  out of  5
rating by Bennie Webster
"Couldn’t ask for a better group of folks. Makes sure that your insurance needs are taken care of and doesn’t break the budget. A happy State Farm customer"
We responded:
"Thank you very much Ben for the great review! Glad to hear you are a happy client."
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Esther Brostrand

March 24, 2026

5  out of  5
rating by Esther Brostrand
"I am very thankful for the help I have received from Mr. Todd. Now I have more coverage and am even saving around $35 when switching from my previous provider. Thank you Mr. Todd and thank you State Farm."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Mark Cramer’s Team. "
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Tabatha Corder

March 18, 2026

5  out of  5
rating by Tabatha Corder
"Very wonderful dealing with Ms. Loretta, she was very helpful and took care of our needs beautifully."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Mark Cramer’s Team. "
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William Benitez

March 18, 2026

5  out of  5
rating by William Benitez
"Loretta was informative and helped me get a good policy."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Mark Cramer’s Team! We deeply appreciate your kind words here in Malvern . "
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Destiny Holiman

March 17, 2026

5  out of  5
rating by Destiny Holiman
"Loretta & Montana have been an absolute pleasure speaking with, we sure do appreciate yall!"
We responded:
"Thanks so much for the fantastic rating, Destiny! We are so glad you had a positive experience with us here on State Farm Agent Mark Cramer’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Enjola Tatum

March 13, 2026

5  out of  5
rating by Enjola Tatum
"Called and spoke with an agent named Loretta and she was very pleasant and i appreciate all the help she provided wuth my auto insurance. I definitely reccomend state farm ."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Zach Laughlin

March 13, 2026

5  out of  5
rating by Zach Laughlin
"Loretta was very helpful. Made the process easy"
We responded:
"Thanks so much for the amazing review, Zach! We really appreciate your support here in Malvern . If you ever have any questions or need insurance assistance in the future, we are just a message away!"